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New Passport Kiosks at Orlando International Airport

New Passport Kiosks at Orlando International Airport

Orlando International Airport Immigration HallOrlando International Airport has become the first airport in the USA to use automated passport control kiosks.

OIA and customs officials said they've waited a long time for the first roll out of new electronic kiosks to scan passports and help move international passengers into Orlando quicker so they can get to their vacation rental homes quicker.

“We are officially launching this application today, the first in the United States,” said Phil Brown with the Orlando International Airport.

The kiosks were demonstrated on Wednesday 19th February 2014.

The systems get information on some of the most basic questions for visitors from 38 different countries.

The idea is that passengers spend a little time at the new kiosk, they can spend a lot less time talking to an agent.

“For the traveller, the advantage is it's a reduced wait time. So when you come off the plane the lines will be shorter and you can use a kiosk to perform part of your inspection,” said John Wagner with U.S. Customs.

The new system is expected to decrease wait times up to 35 percent and free up customs officers to perform more important checks, which they said should increase safety at the airport.

The kiosks allow passengers to complete their Customs Declaration Form on the touch-screen machines, scan their passports, capture their fingerprints captured and have their photo taken by a camera that automatically adjusts to the height of the passenger.

To be eligible for the service Passengers must:

  • Reside in one of the 37 visa waiver countries which includes UK
  • Have entered the United States at least once since 2008
  • Have prior Electronic System for Travel Authorization (ESTA) approval